Privacy Policy
Effective Date: July 25, 2025
At Tecglobe, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use AutoChat, our automation platform for Instagram (and other platforms in the future).
1. What Information We Collect
When you connect your Instagram account to AutoChat, we collect only the minimum data required to deliver automation features.
- Basic Account Information: Instagram user ID, username, and profile info.
- Post and Interaction Data: Only related to posts for which you create automation.
- Access Tokens: Securely stored tokens provided via Facebook APIs to enable communication with your account.
🔒 We do not store personal messages, follower lists, full post histories, or unrelated data.
2. How We Use Your Data
We use your data exclusively to provide AutoChat’s features:
- Automating replies to comments, DMs, and story mentions.
- Enabling smart workflows and conditional responses.
- Maintaining access to your account via access tokens.
We never sell or share your data with third parties.
3. How We Store and Secure Your Data
All user data is encrypted in transit and at rest. Access tokens and configuration data are stored in secure, access-controlled environments.
We follow industry best practices to prevent unauthorized access or misuse.
4. Use of Facebook/Instagram APIs
AutoChat uses the official APIs from Facebook (Meta), following all developer documentation and platform policies.
We only request permissions required for automation — no more. Read more in Meta’s API documentation.
5. User Control and Data Deletion
You are in control of your data:
- Disconnect your Instagram account anytime.
- Delete automation flows whenever you want.
- Request full data deletion via Contact Us.
Upon disconnection, we remove related tokens and configurations from our systems.
6. Future Platforms
While AutoChat currently supports Instagram, we may add other platforms (e.g., WhatsApp, Messenger) in the future.
This policy will be updated accordingly — always with your privacy in mind.
7. Contact Us
If you have questions or concerns about your privacy, please contact us at: