Instagram Customer Response Platform

Turn Instagram Comments into Direct Conversations

AutoChat sends a response only after a user explicitly requests information by commenting a keyword on your post — a single, relevant DM. No spam. No unsolicited messages. Full user control.

No credit card required
Meta API compliant
User-initiated responses only
Disable anytime
Trusted by 1,000+ UsersUser-Initiated Responses OnlyMeta API CompliantZero Spam GuaranteeInstagram Customer Response PlatformThousands of User-Requested Responses DeliveredTrusted by 1,000+ UsersUser-Initiated Responses OnlyMeta API CompliantZero Spam Guarantee

Simple 3-Step Process

How AutoChat Works

AutoChat only responds when a user explicitly requests information by commenting a keyword. Every DM is 100% user-initiated.

01
💬

User Comments a Keyword

A follower comments a specific keyword (like “link”, “info”, or “price”) on your Instagram post — explicitly requesting information from you.

02

AutoChat Detects the Request

AutoChat's system instantly recognises the user-initiated request and prepares the relevant response you configured for that keyword.

03
📩

One DM. No Spam. Ever.

Exactly one direct message is sent with the info the user requested. No follow-ups, no unsolicited messages, no re-sending. Full control.

🔒
AutoChat only sends messages in response to explicit user actions and never initiates conversations. Users can enable or disable any automation at any time and have full control over keywords and responses.

Features

Everything You Need to Engage Smarter

Powerful automation tools built with user consent and Meta compliance at the core.

💬

Comment Keyword Triggers

Set custom keywords that activate a response. Only comments containing your keywords will trigger any action.

🚫

Zero Spam Guarantee

AutoChat sends exactly one DM per comment. No repeated messages, no follow-ups, no unsolicited outreach — ever.

User-Initiated Only

Every automated message is triggered by an explicit user action — a deliberate keyword comment requesting information.

📊

Analytics Dashboard

Track keyword performance, DM delivery rates, and engagement metrics with detailed visual reports in real time.

🔗

Easy Instagram Connect

Connect your Instagram Business account securely in minutes using Meta's official OAuth and API flow.

🛡️

Meta Policy Compliant

Built entirely on official Meta APIs. We follow all developer policies, data-use restrictions, and platform guidelines.

1,000+

Active Users

5,000+

User-Requested Responses

99.9%

Uptime

100+

Countries

“AutoChat completely changed how we handle customer queries on Instagram. People comment ‘price’ and instantly get the info they need — it feels personal and never spammy. Our response rate jumped 3×.”

Verified AutoChat User — E-commerce Business Owner

Pricing

Simple, Transparent Pricing

Start free, upgrade when you're ready. No hidden fees, no long-term contracts.

Starter

Perfect for creators and small businesses just getting started.

$9/month
  • Up to 500 user-initiated responses/month
  • 3 keyword triggers
  • Basic analytics
  • Instagram Business connect
  • Email support
Start Free Trial
Most Popular

Pro

Most popular for growing businesses that need more power.

$19/month
  • Respond to user-initiated requests at scale
  • Unlimited keyword triggers
  • Advanced analytics
  • Priority support
  • Manage responses across multiple posts
  • Custom DM templates
Start Free Trial

Business

For agencies and large teams managing multiple accounts.

$49/month
  • Everything in Pro
  • Up to 5 Instagram accounts
  • Team collaboration
  • Dedicated account manager
  • API access
  • White-label options
Contact Sales

FAQ

Frequently Asked Questions

Turn Customer Requests into Conversations

Join 1,000+ businesses using AutoChat to deliver instant, user-requested information through Instagram DMs — only when users ask for it.

AutoChat only sends messages in response to explicit user actions and never initiates conversations.